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"What time can I check in?“ – How interactive pre-arrival information eliminates standard questions and boosts revenue

21 Nov 2024
Hotel Solutions Stage in Partnership with Hospitality Industry Club by opensmjle
Hotel Property , Experiences , Revenue & Profit , Technology & Automation
The same questions over and over – you’re surely familiar with this.
We often hear from hoteliers: 'Guests barely read their emails anymore.' It’s no surprise when the average inbox receives over 100 emails per day. When pre-arrival emails are too long, important information gets lost.
But there’s a key to capturing your guests’ attention: Interactivity.
Through two exciting real-world examples, learn how hotels create exceptional guest experiences while simultaneously: Reducing front desk inquiries by 70%, Increasing revenue per guest, Doubling the pre-check-in rate.
Look forward to practical tips you can implement right away.
Speakers
Katja Hitz, Co-Founder - five digital GmbH


 

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