Best practice example from the Sofitel Munich Bayerpost: digital processes and increased efficiency in everyday hotel life with the hotel operations platform hotelkit. The entire team is networked on one platform, simplifying communication and automating daily routine tasks. This ensures higher productivity and more transparency in hotel operations. The introduction of hotelkit has significantly improved collaboration between departments, particularly in housekeeping. The presentation shows practical examples and provides insights into how employee and guest satisfaction can be increased.