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Horst Schulze
Former President & COO ,
The Ritz-Carlton
A legendary figure in hospitality, revolutionized service standards at The Ritz-Carlton and earned two Malcolm Baldrige Awards. His career spans over 65 years, including founding The Capella Hotel Group and receiving numerous accolades. Schulze now consults across industries and recently authored a book on excellence.
Sessions
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21-Nov-2024Hotel Vision Stage, in Partnerschaft mit HotelPartner Revenue Managment und ReGuestWhat does a hotel business need to survive in a competitive market?
