RIMS by Mp-Network GmbH

RIMS streamlines the process of creating reservation communications from your PMS. This system is designed to reduce costs and errors, enhance the customer experience, and help you send personalized emails to your customers, including individual upsell opportunities to boost your revenue effortlessly.

With RIMS you will:

• Enhance the efficiency of your reservations team
• Establish a consistent, high quality guest communication
• Not have to worry about different cancellation policies, rate inclusions and specific information to be added manually
• Generate extra revenue with automated upsell mailings looking into the real time availability
• Provide your guests with all important information throughout their guest journey
• Maintain a record of your sent emails for easy retrieval
   

Multiple template options:

RIMS supports various templates for all your business requirements.

• Reservation Proposals
• Reservation Confirmations
• Reservation Transfer Confirmations
• Automated Pre-Arrival Mailings
• Automated In-House Mailings
• Automated Post-Stay Mailings
• Automated Room-Upsell Mailings

Dynamic content:

Each message is dynamically created based on the provided customer/reservation data. Acknowledge your loyal members and print different inclusions and information based on their status level or print different greeting texts for first-time and repeat customers.
 

RIMS datastore:

Modify the content of your templates instantly. Upload new images, change promotions, and add new ones – all can be done from your end. Different welcome text during the Christmas period? Our datastore makes it easy.
 

Payment integrations:

RIMS has integrations to multiple payment providers. This allows you to embedd payment links fully automatically to your RIMS emails.